Return & Refund Policy

We want you to be happy with your purchase from Artifloral Bloom.

If you receive an item that is damaged, defective, or significantly different from what you ordered, please contact us so we can help resolve the issue.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

After reviewing your request, we may offer a replacement, refund, or another appropriate solution.

Returns

If you would like to return an eligible item, please contact us before sending anything back.

Returned items should be unused and in their original condition and packaging.

Customers may be responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Refunds

Once your return or refund request has been approved, the refund will be issued to the original payment method.

Please allow several business days for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without prior approval may not be eligible for a refund.

For any questions regarding returns or refunds, please contact:

Email: 415759087@qq.com